Your Privacy Our Top Priority

When you register and use our services at pg77, we collect various types of information. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.

Information you provide:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (bKash / Nagad / Rocket number)
• Information provided when contacting the support team

Automatically Collected Information:

• IP address and device type
• Browser Type & Operating System
• Time spent on the site, pages visited, and click data
• Gaming activity logs and transaction history

Pg77 collects your information in several ways. The main methods are outlined below:

Pg77 will never call you or send you a link via email asking for your password or payment details. If anyone requests such information using the pg77 name, it is a scam.

Pg77 uses the data it collects for specific, limited purposes. We use your information to:

• For account management: Account registration, login, and identity verification.
• For payment processing: To process deposits and withdrawals securely.
• For customer support: To respond to your complaints and questions.
• For security purposes: To prevent fraud, money laundering, and account hacking.
• For legal compliance: To comply with the directives of the licensing authority.
• To improve our services: To analyze and improve the platform.
• To Get in Touch: To send you important updates, bonus offers, and security alerts.

You can opt out of pg77 promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email. However, essential account-related messages — such as security alerts and transaction confirmations — cannot be turned off.

Pg77 is committed to keeping your information private. We only share data with third parties in the following limited circumstances:

• Payment Provider: Approved payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Agency: Approved verification body as part of the KYC process.
• Legal Authorities: In response to a court order or a valid request from a regulatory authority.
• Technology Partners: Those who assist in managing pg77's servers and security operate under strict confidentiality agreements.
• Game Provider: Minimum data necessary to run games may be shared with game developers.

The pg77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages on the site are most visited (Google Analytics).
• Marketing Cookies: To show you relevant ads — you can turn this off at any time.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Pg77 uses multiple layers of security to protect your information:

• 256-Bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Testing: Third-party security experts conduct regular system audits.
• Restricted Access: pg77 staff can only access information that is necessary for their specific role.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

Pg77 does not store your information indefinitely. Our retention policy:

• Active Account: Data is retained for the full duration your account remains active.
• Closed Accounts: Data may be retained for up to 5 years after account closure for legal compliance purposes.
• Transaction Records: Retained for 7 years in accordance with financial regulatory requirements.
• Cookie Data: Automatically deleted within 30 days to 1 year.
• Support Conversations: Retained for 2 years from the date of last contact.

Once legal obligations have been fulfilled, data is securely deleted.

Under pg77's privacy policy, you have several important rights:

• Right to Know: The right to know what information we hold about you.
• Right to Rectification: A request to correct inaccurate or outdated information.
• Right to Erasure: Request to have your data deleted under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to Portability: A request to download a copy of your data.
• Right to Object: The right to object to your information being used for marketing purposes.

To exercise any of these rights, email us at [email protected]. We will aim to respond within 30 days.

Pg77 is an 18+ platform. We do not intentionally collect information from anyone under the age of 18. If we have reason to believe a minor has registered, we will immediately close that account and delete the associated data.

If you become aware that a minor has registered on pg77, please notify us immediately.

Pg77 may update this privacy policy from time to time. For significant changes:

• Advance notice will be sent to your registered email address.
• A visible notification will be displayed on the platform.
• The "Last Updated" date at the top of the policy will be revised.

If you have any questions or concerns about the Privacy Policy, please contact us: